This Privacy Policy explains how OTAFARMS LIMITED, operating the OTAFRESH consumer food brand, collects, uses, shares, and protects personal information when you use this website or contact us.
Launch draft reviewed 23 July 2026. Business and legal approval required.
Who is responsible
OTAFARMS LIMITED is responsible for the information described here. Privacy questions, requests, and complaints may be sent through the OTAFRESH Contact page. The company should add its verified postal address, privacy email, and registration details before regulated launch.
Information we collect
We collect information you provide through contact and partnership forms, such as your name, email, telephone or WhatsApp number, organization, location, business interests, and message. Hosting and security providers may record IP address, browser type, requested pages, timestamps, and security events.
- Contact and product enquiries.
- Retail, hospitality, institutional, and distribution enquiries.
- Cookie preferences stored on your device.
- Technical logs needed to operate, secure, and troubleshoot the website.
Why we use it
We use information to respond to enquiries, take requested steps before a possible business relationship, operate and secure the website, maintain records, meet legal obligations, and improve services where an appropriate lawful basis applies. Optional technologies are activated only according to Cookie Preferences.
Lawful bases
Depending on the activity and applicable law, our basis may be consent, steps requested before a contract, performance of a contract, legal obligation, or legitimate interests in responding, preventing misuse, and operating a useful website. Consent may be withdrawn at any time without affecting earlier lawful processing.
Sharing and international access
We do not sell personal information. We may share only what is necessary with providers supporting hosting, security, email, professional advice, or operations, and with authorities where legally required. Where required, international access will use appropriate contractual or legal safeguards.
Retention and security
We keep information only as long as needed for its purpose, legal obligations, disputes, and security. As a launch guideline to be confirmed, review consumer enquiries after 24 months, partnership enquiries after 36 months, routine security logs after 90 days, and consent choices after 180 days.
- Limit access to people and providers who need it.
- Use reasonable technical and organizational safeguards.
- Recognize that no Internet service can guarantee absolute security.
Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent, and may complain to an appropriate authority. We may verify identity before acting. Use the Contact page and describe your privacy request.
Children and changes
This general-audience website is not designed to knowingly collect information from children. External services have their own terms. We will revise this notice when practices or obligations change and show an updated review date.